A1RPLIDARが動かない。A1RPLIDAR is not working

RPLiDAR A1M8 360度 レーザースキャナ キット レーザーレンジ 12M サンプルレート 8000回/S OPTMAG技術 ロボットナビゲーション 環境スキャン(https://www.amazon.jp/gp/product/B07J9HSWJ6) を購入しましたが、LEDがつきません。不良品だと思われます。商品の交換をお願いしたいのですが、どうすればいいですか?
3. USB インターフェイスを交換してテストする

Hello. I’m sorry if there are some incorrect expressions because I’m using a translation site.

I recently purchased this product from Amazon(https://www.amazon.jp/gp/product/B07J9HSWJ6), but the LED does not turn on. I think it is defective. I would like to request an exchange of the product.
There is no rider written in the software.What should I do?
I have tried the following

  1. Install the USB adapter driver correctly according to the user manual (see attached photo) and try again to see if the device can boot successfully (A1M8)
  2. test if it can run successfully using another computer (with the plug-in installed)
  3. test by replacing the USB interface

Please use this tool.

Followong the steps from this link

I think you will see a picture like this,

Thank you very much. We have confirmed the operation. I appreciate your reply.