LinkPi ENC1-V3 does not accept external NDI streams

Hello. I’m using the LinkPi ENC1-V3 model. Unfortunately, I can’t configure it to receive NDI streams that come from other sources. The names are shown in the Source List, but there is no image after clicking Select.
Thanks for your help in advance!

If decoding doesn’t work, one possible reason is that your NDI stream is in FULL NDI mode, but our device only supports NDI HX format.

Please try to change the format to NDI HX before decoding. See if it can be solved.

Customer Feedback:

Thanks for the advice! I managed to get a stream converted through NDI Bridge. But it’s worth working on the delay. I’ll try to find another source of NDI HX.