BY52 Mini PC Troubleshooting

Please help to offer as much as infomation when regarding to the abnormal over-heating issue.

  1. Please make sure the cooling fan is working when boot the system.
  2. Please descripe your hardware connection(power supply and any adjustment to the fan or other parts ) and software tasks for your operation( please indicate the length of time the problem state lasted and when it hanpped?)
  3. Offer the screenshot of task manager when you found there is over-heated temperature of device.
  4. Offer the system info of minipcs to confirm whether you installed another windows version on your own.
    Thank you